Hard skills are specific knowledge and abilities required for a particular job, for example, computer programming, bookkeeping or typing skills. These skills can be clearly measured that is required to adequately perform the job. Soft skills are more difficult for employers to define the job and measure. Soft skills include characteristics such as communication, empathy, critical thinking, leadership, etc. Soft skills are more interpersonal skills that help with interacting with other employees in the workplace. Soft skills requirements can change by position such as a manager will require leadership skills to be successful in the organization.
Top Soft Skills Required by Employers:
- Communication – this includes written, verbal communication and interpersonal skills. How well does an individual present in groups, speak to others, is a good listener, and use of appropriate body language. Furthermore, can the employee write properly and present effectively.
- Working Collaboratively – this can include informal and formal networks at work. Employees who work collaboratively involves working together through idea sharing and accomplishing common goals.
- Adaptability and Flexibility – is the ability to respond well to changing circumstances or the environment. This soft skill is the ability to learn from experience and grow from those.
- Team Player – this soft skill can include cooperativeness but also displaying leadership skills when necessary.
- Problem Solving – is the process to work through the details of a problem and reaching a solution. This can also include the employee’s critical thinking skills. Critical thinking is the analysis of facts to form a judgment and evaluation.
- Feedback – this soft skill includes accepting feedback but also giving feedback that allows professional growth.
- Confidence – having the knowledge and skills to support self-assurance and being capable of performing the position.
In conclusion, companies need to determine what key soft skills are necessary for employees to be successful in their company. Moreover, organizations need to outline these soft skills in each job description. This will allow potential employees and current employees to understand the company’s priorities.